Refund Policy
30-Day Return & Exchange Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.
Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return:
- Items must be unused, unworn, and in original condition, with tags still attached
- Items must be returned in the original packaging
- Proof of purchase or order number is required
Certain items may not be eligible for return, including:
- Final sale or clearance items
- Gift cards
- Customized or personalized products
- Opened consumable products (if applicable)
Exchanges
We accept exchanges within 30 days for:
- Damaged items
- Defective products
- Incorrect items received
- Size exchanges (if applicable)
If you need an exchange, please contact us before sending your item back.
Return Shipping
Customers are responsible for return shipping costs unless:
- The item arrived damaged
- The wrong item was shipped
- The product is defective
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Refunds
Once your return is received and inspected, we’ll notify you of the approval status.
Approved refunds will be issued to the original payment method within 5–10 business days, depending on your bank or payment provider.
Original shipping charges are non-refundable unless the return is due to our error.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue so we can make it right.
How to Start a Return
To initiate a return or exchange, please contact us by email or submit the contact form.
Please include:
- Your order number
- The item(s) you’d like to return or exchange
- Reason for the return